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4.6 out of 5

"great rooms, very friendly staff " More

By a verified traveller on Tue 31 Oct 2023

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Hotel Description

A luxury stay in Melbourne awaits you at Park Hyatt Melbourne. Within just a 10-minute stroll, you'll find Parliament House of Victoria and Princess Theatre. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

A day of pampering can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and hydrotherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, indoor tennis court, spa tub, and sauna. 8 meeting rooms, a conference center, and a 24-hour business center are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 5-star East Melbourne hotel include St. Vincent's Hospital and Royal Exhibition Building.

Absolute luxury in the heart of Melbourne at the Park Hyatt Melbourne 

Opulence abounds at the Hyatt on the park, one of the most luxurious hotels in Melbourne. Your 5* experience starts as you roll down the tree-lined drive, and it accompanies you up the sweeping stairway, into the grand foyer. 

Exquisite moments define your first-class stay, whether you’re in the sanctuary that is Park Hyatt day spa for a detox wrap, soothing scrub or a relaxing massage, or indulging in some down time in your room’s deep-soak tub or large rainfall shower. Head out to the tennis courts to work up an appetite then order exceptional room service from the seasonal menu or mooch down to Art Deco-inspired, award-winning radii restaurant for a wonderfully memorable evening.  

Warm cherry woods and impressive views of Melbourne draw you into your spacious room, and the sumptuous king-size beds with crisp linens create your cocoon of comfort. Book your king or deluxe room or enjoy the elevated luxuries of a suite – Wotif has fantastic deals on the truly exceptional Park Hyatt hotel. 

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$324* Per night/room 19 Nov. - 20 Nov.

Deluxe Room, 1 King Bed (View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Ambassador)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Terrace Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park Hyatt Melbourne ratings based on 266 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Hyatt Melbourne

Everyone (187) Couples (49) Business (2) Family (26)
5 out of 5
Friendly staff

Posted by , from Bairnsdale on 11 Nov. 2023

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5 out of 5
great rooms, very friendly staff

Posted by on 31 Oct. 2023

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2 out of 5
Waited an hour and a half for our room to be ready , our bed didn’t have sheets only a doona, and the room service breakfast was very average , also took full room deposit on card instead of the $100 and was made to pay in full ontop of that holding over $500 on card for a week! Will not be returning!

Posted by on 21 Oct. 2023

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5 out of 5
Excellent rooms and overall property. Breakfast buffet expensive but fantastic.

Posted by on 7 Oct. 2023

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5 out of 5
This Hotel is Awesome. The best food you will ever eat.And the most friendly staff.If you are looking at staying in Melbourne this is the place. Tony Anderson

Posted by on 30 Sep. 2023

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5 out of 5
Fantastic hotel in great location. One of the best in Melbourne.

Posted by on 29 Sep. 2023

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4 out of 5

Posted by on 8 Aug. 2023

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Comment from Hotel Management

11 Sep. 2023 by David Sim Assistant Front Office Manager

Dear [Guest Name],Warm greetings from Park Hyatt Melbourne.Thank you for sharing your feedback after your stay with us and it was certainly a pleasure to have you.Thank you and we certainly look forward welcoming you back to our hotel.Warm Regards,David SimAssistant Front Office ManagerPark Hyatt Melbourne

5 out of 5

Posted by on 6 Aug. 2023

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Comment from Hotel Management

11 Sep. 2023 by David Sim Assistant Front Office Manager

Dear [Guest Name],Warm greetings from Park Hyatt Melbourne.Thank you for sharing your feedback after your stay with us and it was certainly a pleasure to have you.Thank you and we certainly look forward welcoming you back to our hotel.Warm Regards,David SimAssistant Front Office ManagerPark Hyatt Melbourne

2 out of 5
Position

Posted by on 30 Jul. 2023

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Comment from Hotel Management

11 Sep. 2023 by David Sim Assistant Front Office Manager

Dear Mark,Warm greetings from Park Hyatt Melbourne.Thank you for sharing your feedback after your stay with us and it was certainly a pleasure to have you.I would like to invite you to provide your experience to myself at david.sim@hyatt.com which allows us to review on how we could be better at providing you the Park Hyatt experience.Thank you and we certainly look forward welcoming you back to our hotel.Warm Regards,David SimAssistant Front Office ManagerPark Hyatt Melbourne

5 out of 5

Posted by on 18 Jul. 2023

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Comment from Hotel Management

11 Sep. 2023 by David Sim Assistant Front Office Manager

Dear [Guest Name],Warm greetings from Park Hyatt Melbourne.Thank you for sharing your feedback after your stay with us and it was certainly a pleasure to have you.Thank you and we certainly look forward welcoming you back to our hotel.Warm Regards,David SimAssistant Front Office ManagerPark Hyatt Melbourne

Property Features

Park Hyatt Melbourne offers its guests a full-service spa, an indoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 8 meeting rooms. A health club, a spa tub, and a sauna are also featured at the luxury Park Hyatt Melbourne. Parking is available for a fee. This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 20 levels
  • Built in 1998
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Indoor tennis courts - 1
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Southern Cross Station (2.5 km / 1.5 mi)
  • Metro station: Parliament Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Hyatt Melbourne offers 245 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and espresso makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Park Hyatt Melbourne has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and Eurocard. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Masks are not compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 48–48 for adults, and AUD 24–24 for children
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Park Hyatt
  • Park Hyatt Melbourne Hotel
  • Park Hyatt Melbourne
  • Park Hyatt Melbourne Hotel
  • Park Hyatt Melbourne East Melbourne
  • Park Hyatt Melbourne Hotel East Melbourne

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.